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NOTE TO CHANGING SIZES CUSTOMERS:
For the entire month of May we have been having
backorder and shipment issues with our supplier,
Bariatrix Nutrition Corp. Last week they informed
us that the shipment delays were not all related
to issues with items being out of stock, but
do to the fact that they have an issue with
the price points we have been selling to customers
for the better part of a year. They have informed
us that they will no longer ship product to
us if we continue to sell online and undersell
their retail locations they supply across the
country. They never once informed us in 8 month
that this was the policy of Bariatrix Nutrition
Corp, and have effectively put our operation
and staff out of business, including our online
counseling services as without the product sales
we are unable to provide that service as well.
We offered to increase our retail prices to
address the issue of online pricing as many
of our customers have informed us that they
do not order from us and participate on our
online program just because of the price, but
also the convience of doing it from your home,
which is the reason we founded this operation.
We disagree with Bariatrix Nutrition's position
in this matter as we think it should be up to
the consumer to decide how and were the buy
products.
We will continue to try and find a solution
to this matter, and if you have any imput on
this matter, or would like to be notified when/if
it's resolved, please email us at admin@changingsizes.com
and we will keep you informed.
I sincerely apologize for the delays and problems
as we were hoping to work this out, but it does
not appear that is an immediate option at this
point.
We have appreciated your business, and if we
can work this out to continue in any fashion,
I will be happy to let you know, but as it stands
it seems Bariatrix does not want to allow Internet
sales (even though they have allowed us in the
past, and continue to allow others).
Again, I apologize for the problems and we
hope to have a solution soon.
Aaron Chandler
Operations Manager
Changing Sizes
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