NOTE TO CHANGING SIZES CUSTOMERS:
For the entire month of May we have been
having backorder and shipment issues with
our supplier, Bariatrix Nutrition Corp. Last
week they informed us that the shipment delays
were not all related to issues with items
being out of stock, but do to the fact that
they have an issue with the price points we
have been selling to customers for the better
part of a year. They have informed us that
they will no longer ship product to us if
we continue to sell online and undersell their
retail locations they supply across the country.
They never once informed us in 8 month that
this was the policy of Bariatrix Nutrition
Corp, and have effectively put our operation
and staff out of business, including our online
counseling services as without the product
sales we are unable to provide that service
as well.
We offered to increase our retail prices
to address the issue of online pricing as
many of our customers have informed us that
they do not order from us and participate
on our online program just because of the
price, but also the convience of doing it
from your home, which is the reason we founded
this operation. We disagree with Bariatrix
Nutrition's position in this matter as we
think it should be up to the consumer to decide
how and were the buy products.
We will continue to try and find a solution
to this matter, and if you have any imput
on this matter, or would like to be notified
when/if it's resolved, please email us at
admin@changingsizes.com
and we will keep you informed.
I sincerely apologize for the delays and
problems as we were hoping to work this out,
but it does not appear that is an immediate
option at this point.
We have appreciated your business, and if
we can work this out to continue in any fashion,
I will be happy to let you know, but as it
stands it seems Bariatrix does not want to
allow Internet sales (even though they have
allowed us in the past, and continue to allow
others).
Again, I apologize for the problems and we
hope to have a solution soon.
Aaron Chandler
Operations Manager
Changing Sizes
WEBSITE & ORDER QUESTIONS
Use our support system by clicking on the
link below and using the short form to submit
your issue. This will ensure it reaches the
correct person and department as well as provide
you with a quick response.
ADMINISTRATIVE CONTACTS
3639 Midway Drive
Suite B256
San Diego, CA 92110
Telephone: +1 888 780 0324
E-mail: admin@changingsizes.com
*
