CHANGING SIZES PROTI

PRODUCT CATEGORIES

NOTE TO CHANGING SIZES CUSTOMERS:

For the entire month of May we have been having backorder and shipment issues with our supplier, Bariatrix Nutrition Corp. Last week they informed us that the shipment delays were not all related to issues with items being out of stock, but do to the fact that they have an issue with the price points we have been selling to customers for the better part of a year. They have informed us that they will no longer ship product to us if we continue to sell online and undersell their retail locations they supply across the country. They never once informed us in 8 month that this was the policy of Bariatrix Nutrition Corp, and have effectively put our operation and staff out of business, including our online counseling services as without the product sales we are unable to provide that service as well.

We offered to increase our retail prices to address the issue of online pricing as many of our customers have informed us that they do not order from us and participate on our online program just because of the price, but also the convience of doing it from your home, which is the reason we founded this operation. We disagree with Bariatrix Nutrition's position in this matter as we think it should be up to the consumer to decide how and were the buy products.

We will continue to try and find a solution to this matter, and if you have any imput on this matter, or would like to be notified when/if it's resolved, please email us at admin@changingsizes.com and we will keep you informed.

I sincerely apologize for the delays and problems as we were hoping to work this out, but it does not appear that is an immediate option at this point.

We have appreciated your business, and if we can work this out to continue in any fashion, I will be happy to let you know, but as it stands it seems Bariatrix does not want to allow Internet sales (even though they have allowed us in the past, and continue to allow others).

Again, I apologize for the problems and we hope to have a solution soon.

Aaron Chandler
Operations Manager
Changing Sizes