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NOTE TO CHANGING SIZES CUSTOMERS:
For the entire month of May 2009 we have been having backorder
and shipment issues with our supplier, Bariatrix Nutrition
Corp. Last week they informed us that the shipment delays
were not all related to issues with items being out of stock,
but do to the fact that they have an issue with the price
points we have been selling to customers for the better
part of a year. They have informed us that they will no
longer ship product to us if we continue to sell online
and undersell their retail locations they supply across
the country. They never once informed us in 8 month that
this was the policy of Bariatrix Nutrition Corp, and have
effectively put our operation and staff out of business,
including our online counseling services as without the
product sales we are unable to provide that service as well.
We offered to increase our retail prices to address the
issue of online pricing as many of our customers have informed
us that they do not order from us and participate on our
online program just because of the price, but also the convience
of doing it from your home, which is the reason we founded
this operation. We disagree with Bariatrix Nutrition's position
in this matter as we think it should be up to the consumer
to decide how and were the buy products.
We will continue to try and find a solution to this matter,
and if you have any imput on this matter, or would like
to be notified when/if it's resolved, please email us at
admin@changingsizes.com
and we will keep you informed.
I sincerely apologize for the delays and problems as we
were hoping to work this out, but it does not appear that
is an immediate option at this point.
We have appreciated your business, and if we can work this
out to continue in any fashion, I will be happy to let you
know, but as it stands it seems Bariatrix does not want
to allow Internet sales (even though they have allowed us
in the past, and continue to allow others).
Again, I apologize for the problems and we hope to have
a solution soon.
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